If you are unable to log in after a password rest there could be a few reasons why including:
-
You are incorrectly entering your password or username;
-
Your account has been closed;
-
Your account has been locked, due to an incorrect password being entered 5 times in a row; or
-
You have requested that we close your account.
If your account is locked, you can get back in by requesting a password reset link and resetting your password.
If your account has been closed, you will receive a message when you try logging in, notifying you that your account has been closed. In this event, get in contact with us via Live Chat by selecting the Support Button or at support@picklebet.com to attempt to re-open the account.