Complaints and Dispute Resolution Process
The following steps are available to customers:
a.) Contact Customer Service
Your first point of reference in dealing with any queries, disputes, or complaints you may have should be directed to our Customer Support Team at email@example.com.
b.) Escalate to Management
Should you be in any way dissatisfied with the resolution provided by the Customer Support Team regarding your query, dispute, or complaint, you can request that the matter be escalated to a member of our Management Team. You can also send an email to firstname.lastname@example.org with the title COMPLAINT.
At Picklebet we are committed to, and pride ourselves on, providing high-quality customer service. We intend to deal with all customer queries, complaints, and disputes in an efficient and fair manner.
For more information view the Customer Queries, Disputes and Complaints Policy.