If you would like to close your account, follow these three steps:
1. Select Preferences under My Account from the side menu.
2. Click the Cooldown Tab.
3. Scroll down the page and click the Close Account button. A confirmation prompt will appear.
Upon closure of your account:
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Any balance remaining can be withdrawn by contacting our Support Team;
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All pending cash bets will stand;
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Any pending bets with a token or promotion associated with it will have the promotion aspect of the bet removed;
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All bonus bets will be void;
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Any Bonus Cash balance on the account will be removed; and
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You will be removed from all marketing lists.
Alternative options for taking a break from gambling such as Cooldown and Self Exclusion can also be found on the Cooldown tab. More information can be found on our Take A Break From Betting Help Article.