Why Am I Unable to Withdraw?
If you visit the Withdraw page and you cannot proceed, one of the options listed below will most likely be the cause.
1. Card Verification
If you are an Australian user who has deposited with a debit card, you are required to verify your debit card or cards if you have multiple added to your account.
2. Withdrawable Balance
Once you can access your Withdraw screen, and you have made your first deposit, your Withdrawable balance will be displayed. This amount may be less than your total balance. This will likely be due to Turnover Requirements. Click here to learn more.
3. Your Account is Under Review
There may be times we require additional verification documents, or a member of our Compliance / Safer Gambling teams may need to speak to you prior to a withdrawal being paid. Please check your emails or SMS for correspondence from us, or reach our to our Support team via Live Chat.
I Have Withdrawn to Incorrect Banking Details
If you have withdrawn funds and the listed banking details were incorrect, you will need to contact the Support Team via Live Chat or email at support@picklebet.com advising of the incorrect details.
Funds may take up to 10 days to bounce back to your Picklebet account. Once they have bounced, please double-check your account details in the Wallet section of the app and update them to the correct details. You can then reprocess your withdrawal.