A bet can be rejected for a range of reasons. You will be notified in the bet slip with a red error message, along with the reason your bet was rejected.
The reasons for rejection include:
Exceeded Daily Bet Amount
You exceeded the daily amount you can cumulatively stake on bets.
Exceeded Single Bet Amount
You exceeded the maximum individual amount you can stake on a single bet.
You have insufficient funds to place the bet. You need to deposit additional funds, or reduce your stake to ensure you have sufficient funds in your available balance.
Non Active Market
The market you are trying to bet on is no longer active. It has been suspended or closed.
The odds changed while your selected outcome sat in the bet slip. You will need to accept an odds adjustment in order to place the bet.
The selections are related and can't be combined. This error message will appear if you try and bet on both sides of a match, when placing a multi bet.
Your stake on the bet was below the $0.20 threshold.
Our server has timed out trying to place the bet. Try again or contact support.
Something out of the ordinary has happened and our support team will look into it ASAP.
When you receive one of these rejection messages, we will often provide you with an alternative solution, so you can place your bet with an adjustment.
If you get an error message that isn't listed above, or are confused about why you are receiving a certain error message, contact our support team via email at firstname.lastname@example.org, or via the live chat.